To identify a location to begin
troubleshooting a proactive problem, you can start by turning on inspection points.
Use the Alarms table in Alarms view and either the Map view or Logical view.
To turn on inspection points
in Map or Logical view
Select Proactive in the
toolbar above the Alarms table.
In the Alarms table, select the
alarm that you want to view.
In the Map or Logical view,
select Additional
Options > Show Inspection
Points.
NOTE: Map and Logical views have
independent overlays. Overlay selections made in one view will not be
displayed in the other view.
The following is an inspection
point for a Proactive alarm in Logical view.
When turned on, inspection
points appear in all overlays (Outage, Proactive, In-Home, Status, Highest
Threshold) and no overlay (None). Numbered blue inspection points show where
to look first to troubleshoot the problem.