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An Outage alarm is generated when the number of offline components crosses a configured threshold. The severity of the Outage depends upon the number of offline modems involved in the Outage. The severity levels are configured by your ServAssure NXT administrator. Each severity level is associated with an icon.

Severity levels are:

  • Critical : The most serious issues and alarms are marked Critical and designated by the color red.
  • Major : Major issues and alarms are very serious but not critical and are designated by the color orange.
  • Minor : Minor issues and alarms are the least serious and are designated by the color yellow.
  • None : The absence of issues or alarms is designated by the color green. Note that issues in the Pending cleared state are designated by the color green.