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VTM users are managed through the Keycloak server on the Domain Manager in which VTM is installed. VTM, by default, contains a single user called halouser. This account has complete access over the VTM and is considered an Administrator role.

Additional user accounts can be added to the VTM through the Keycloak Admin Console. The exact procedure is dependent of the version of Domain Manager on which VTM is installed. Procedures are provided for adding limited roles and additional users.