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After searching for a cable modem or other device, you can view more information about the modem in other ServAssure NXT applications.

To see this information:

  1. Click Open In.
  2. Select one of the options:
    • Alarm Central to view alarm and fiber node related information about the modem. See Alarm Central for more information.
    • Analyze Network View to access information from the MAC domain this modem belongs to. See Analyze Network View for more information.
      NOTE: Analyze Network View is an optional application that is part of the Analyze license. This link is only present if licensed, and your user profile is included in a group that contains the Analyze Network View permission.
    • High Rate Polling to initiate a high rate polling sessions for this modem. See High Rate Polling for more information.
      NOTE: High Rate Polling is an optional application that is part of the Analyze license. This link is only present if licensed, and your user profile is included in a group that contains the Analyze Network View or Analyze Modem View permission.
    • Modem Sessions to access data collection and analysis if this modem is part of an existing modem session. See Modem Sessions for more information.
      NOTE: Modem Sessions is an optional application that is part of the Analyze license. This link is only present if licensed, and your user profile is included in a group that contains the Modem Sessions permission.
In addition to the links from a modem, you can also link from a channel in the SC-QAM and Historical tabs.
"Open in" link from a channel drop-down, displaying options of US Spectrum Analyzer, High Rate Polling, and Analyze Network View.

Select one of the options:

  • Upstream Spectrum Analyzer to view channel monitoring and troubleshooting data. If there is an active Upstream Spectrum Session on the channel, you are prompted to view the session. See Upstream spectrum analyzer or Upstream Spectrum Sessions for more information.
    NOTE: Upstream Spectrum Analyzer is an optional, separately licensed application. This link is only present if Upstream Spectrum Analyzer is installed, and your user profile is included in a group that contains the US Spectrum Analyzer permission.
  • High Rate Polling (see details above)
  • Analyze Network View (see details above)