An alarm can move to the Pending Cleared state from the Detected or Verified state when data indicates that the alarm condition no longer exists. When an alarm moves to the Pending Cleared state, the Clear Soak Period begins. During the Clear Soak Period, if new data is received, an alarm can move to the Verified or Detected state. After the Clear Soak Period ends, if new data indicates that the alarm condition no longer exists, the alarm moves to the Cleared State.
If new data indicates that the alarm persists, the alarm's earlier state affects the next state as follows:
- If the alarm moved to the Pending Cleared state from the Detected state, it returns to the Detected state and continues the Alarm Soak Period. If the Alarm Soak Period has already completed, it moves directly from the Detected state to the Verified state.
- If the alarm moved to the Pending Cleared state from the Verified state, it returns to the Verified state.
Your ServAssure NXT administrator can set the Clear Soak time to 0, in which case the Pending Cleared stated is bypassed, and alarms move directly to the Cleared state.