Insight Reporting user configuration considerations
Last Updated:June 30, 2026
NOTE:Insight Reporting requires installation of
Tableau. Tableau user configuration occurs at Tableau installation and cannot be
changed after installation. If you must change user configuration from "local" to
either "Active Directory" or "LDAP" then you must reinstall Tableau.
Local user considerations
The TenantConfig field Insight Reporting
LDAP configures how ServAssure NXT
communicates with Tableau. It does not configure the method by which users log in to
ServAssure NXT.
When configuring a ServAssure NXT
tenant for Insight Reporting, if the field Insight Reporting
LDAP is set to "disabled" then it is assumed Tableau is configured
with local users, which must be mapped to ServAssure NXT users through the ServAssure NXTReportUserMapping APIs.
NOTE:ServAssure NXT users in this scenario can
be configured using either local or LDAP protocols as long as users are mapped
to Tableau using the ReportUserMapping APIs.
Disabled Insight Reporting
LDAP
Refer to ServAssure® NXT API Guide for
details.
LDAP or AD user considerations
When configuring a ServAssure NXT
tenant for Insight Reporting, if the field Insight Reporting
LDAP is set to "enabled" then it is assumed Tableau is configured
with LDAP or Active Directory (AD) users, which match the protocols used to
configure users in ServAssure NXT. Login credentials used for ServAssure NXT
will also be used to log in to Tableau. This is the easiest way to manage a large
number of Insight Reporting users.
NOTE:ServAssure NXT users in this scenario do
not need to be mapped to Tableau. The ReportUserMapping APIs
are not used.
