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Open other ServAssure NXT applications from High Rate Polling
Last Updated: July 07, 2026

After viewing High Rate Polling graphs, you can view more information about the modem in other ServAssure NXT applications. To see this information:

"Open in..." pop-up showing the options: Alarm Central, Analyze Modem View, Analyze Network View, and Modem Sessions.
  1. Hover over the MAC Address and click Open In.
    Find the MAC Address in the top toolbar or in the Channels tab.
  2. Select one of the options:
    • Alarm Central to view alarm and fiber node related information about the modem. See Alarm Central for more information.
    • Analyze Modem View to view detailed information about the modem. See Analyze Modem View for more information.
      NOTE: Analyze Modem View is an optional application that is part of the Analyze license. This link is only present if licensed, and your user profile is included in a group that contains the Analyze Modem View permission.
    • Analyze Network View to access information from the MAC domain this modem belongs to. See Analyze Network View for more information.
      NOTE: Analyze Network View is an optional application that is part of the Analyze license. This link is only present if licensed, and your user profile is included in a group that contains the Analyze Network View permission.
    • Modem Sessions to access data collection and analysis if this modem is part of an existing modem session. See Modem Sessions for more information.
      NOTE: Modem Sessions is an optional application that is part of the Analyze license. This link is only present if licensed, and your user profile is included in a group that contains the Modem Sessions permission.
In addition to the links from a MAC address, you can also link from a channel in the Channel tab of the Historical view.
"Open In..." drop-down for a channel. Choices are Alarm Central, Analyze Network View, or US Spectrum Analyzer. No choice is currently selected.

Select one of the options:

  • Alarm Central (see details above)
  • Analyze Network View (see details above)
  • Upstream Spectrum Analyzer to view channel monitoring and troubleshooting data. If there is an active Upstream Spectrum Session on the channel, you are prompted to view the session. See Upstream spectrum analyzer or Upstream Spectrum Sessions for more information.
    NOTE: Upstream Spectrum Analyzer is an optional, separately licensed application. This link is only present if Upstream Spectrum Analyzer is installed, and your user profile is included in a group that contains the US Spectrum Analyzer permission.