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Open other ServAssure NXT applications from Alarm Central
Last Updated: July 07, 2026

After identifying a cable modem in an alarm, you can view more information about the modem in other ServAssure NXT applications. To see this information:

  1. Click the MAC address Open In.
  2. Select one of the options:
    • Analyze Modem View to view detailed information about the modem. See Analyze Modem View for more information.
      NOTE: Analyze Modem View is an optional application that is part of the Analyze license. This link is only present if licensed, and your user profile is included in a group that contains the Analyze Modem View permission.
    • Analyze Network View to access information from the MAC domain this modem belongs to. See Analyze Network View for more information.
      NOTE: Analyze Network View is an optional application that is part of the Analyze license. This link is only present if licensed, and your user profile is included in a group that contains the Analyze Network View permission.
    • High Rate Polling to initiate a high rate polling sessions for this modem. See High Rate Polling for more information.
      NOTE: High Rate Polling is an optional application that is part of the Analyze license. This link is only present if licensed, and your user profile is included in a group that contains the Analyze Network View or Analyze Modem View permission.
    • Modem Sessions to access data collection and analysis if this modem is part of an existing modem session. See Modem Sessions for more information.
      NOTE: Modem Sessions is an optional application that is part of the Analyze license. This link is only present if licensed, and your user profile is included in a group that contains the Modem Sessions permission.
In addition to the links from a MAC address, you can also link from a channel in the SC-QAM tab, and the Channel sub-tab of the Historical tab.
"Open In..." drop-down for a channel showing the options are US Spectrum Analyzer or Analyze Network View. Neither choice is selected.

Select one of the options:

  • Upstream Spectrum Analyzer to view channel monitoring and troubleshooting data. If there is an active Upstream Spectrum Session on the channel, you are prompted to view the session. See Upstream spectrum analyzer or Upstream Spectrum Sessions for more information.
    NOTE: Upstream Spectrum Analyzer is an optional, separately licensed application. This link is only present if Upstream Spectrum Analyzer is installed, and your user profile is included in a group that contains the US Spectrum Analyzer permission.
  • Analyze Network View (see details above)