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Request license file
Last Updated: July 07, 2026
Request the license file through Element Manager using https://<VPS #2_IP_address>:5557 (VUE controller).
  1. Login to EM as a VUE user that was configured in Keycloak.
  2. Click System > Licenses.

    The License Request screen shows the current number of licenses for features in use on your system.

    Request license screen
    IDLicense featureDescription
    2Broadcast Service Mux1 Broadcast license is required for every MPTS or MPTS DEPI created
    3Narrowcast Service Mux1 Narrowcast license is required for every SDV or VOD TS (RTSP, RPC, VOD) created
    4Aux Core (500)1 license supports up to 500 RPDs/RMDs
    5Aux Core (50)1 license supports up to 50 RPDs/RMDs
    6VUE LSM1 license required for every RTSP OTS that can receive LSM NET PID mapping
    7VUE LSM R-DEPI1 license is required for enabling DEPI on the LSM enabled RTSP OTS
    17VUE App Server 1:1 Hot-Hot Redundancy1 license is required for every 1:1 HA Redundancy cluster created
    18OOB Multiplexer License1 license is required for every OOB Multiplexer TS created
    19Input TS Redundancy1 license is required for every VUE application server
    20VUE App Server N:1 Hot-Cold Redundancy1 license is required for every active VUE application server in an N:1 redundancy cluster created.
    21Aux Core (10)1 license supports up to 10 RPDs/RMDs
    22RxD & Unlimited BC/NC Mux1 license supports 1 RPD/RMD and an unlimited number of BC and NC multiplexes.
    23VUE per RxD License - 16 NC muxes1 license supports management of 1 RMD/RPD and provides VUE with 16 Narrowcast (NC) mux licenses with no restriction on which RMD/RPD consumes the NC mux licenses.
    NOTE:
    • The number of Broadcast and Narrowcast licenses is the number of output transport streams (each can contain multiple mappings). Therefore, there is a 1-to-1 correspondence between the number of Broadcast and Narrowcast licenses and the number of MPTS transport streams that can be used for manual routings or SDV routings.
    • The number of Aux Core licenses for DAA/RPD/RMD support can be entered as 500 or 50 or 10. Each license allows a user to control up to 500 or 50 or 10 RPDs/RMDs respectively. For example, one 500 Aux Core license, one 50 Aux Core license, and 10 Aux Core license allows you to control up to 560 total RPDs/RMDs.
  3. Enter the desired number of Total Requested licenses.
    • The total requested number must include the current number of licenses and the number of new licenses requested.
    • The total requested number cannot be less than the existing number (you cannot reduce the number of licenses assigned to a VUE system).
  4. Click Submit Request.
  5. Click on Download Request File (.req) selection to download the file. License Request file is automatically generated and downloaded. The default location is the Downloads directory. File name will be VUE_uuid_date.req. VUE Request File example, VUE_1baad0ac-2803-11ea-8ac8-0050568d0ecb_20200124134501.req.
To generate ULS license file
  1. Login to the CommScope ULS web page using your Single Sign-On user id and password – https://uls.pki-center.com/DMVWeb/
  2. After you log in, generate VUE license by selecting the site, Product Series, and Request Type uploading license request file.
    1. Product Series = VUE
    2. Request Type = Request File
  3. Click Upload File and browse to the location of downloaded VUE license request file.
  4. Click Upload.
    The screen displays license request details with the option to go to the Review Request step.
  5. Verify if the request is correct and click Review Request.
    The request file is validated, and the Review License Request window is displayed.
  6. Click Generate License to generate a VUE license file.
  7. After the License File is generated, you are taken to the License Generation Results screen which displays the content of the selected License File.
  8. Click Download to download the License File to removable media. A license file is named same as the request file except the extension will be .lic instead of .req.